1. About this policy
ABT Services FL (“ABT,” “we,” “us,” or “our”) respects your privacy. This policy describes what personal information we collect through this website and the systems operated by ABT and its affiliated brands, how that information is used and protected, and the choices you have. It applies to visitors of this website and to users who contact us or request our services.
2. Information we collect
We collect personal information such as name, phone number, and e-mail address when it is voluntarily submitted by our visitors — for example, through the contact form on this website, by e-mail, or during registration in one of the systems we operate. The information we collect may include:
- Contact details — name, e-mail address, and phone number;
- Request details — the content of the message or service request you send us;
- Consent records — whether you opted in to receive SMS notifications, and when.
This website does not set marketing or advertising tracking cookies.
3. How we use your information
The information you provide is used to:
- fulfill your specific request or service inquiry;
- provide customer support and respond to your messages;
- send transactional or service updates related to services you requested or accounts you hold, including — where you have opted in — the SMS notifications described in our SMS Terms;
- operate, secure, and improve our services and meet legal obligations.
We do not sell personal information, and we do not use your contact details for third-party marketing.
4. SMS consent and mobile information
SMS opt-in consent is collected through the unchecked consent checkbox on our contact form and, where applicable, confirmed by an opt-in validation message, as described in our SMS Terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How we share information
We share personal information only with service providers who help us operate our website, systems, and communications (such as hosting and messaging providers), acting on our behalf under confidentiality obligations, and when required by law or to protect our legal rights. We do not sell, rent, or trade personal information.
6. Data security
Your personal data is kept secure. Only authorized employees, agents, and contractors — who have agreed to keep the information secure and confidential — have access to this information. Data is stored in access-controlled systems and transmitted over encrypted connections.
7. Data retention
We retain personal information only for as long as it is needed to fulfill the purposes described in this policy, provide the services you requested, meet legal and audit obligations, and demonstrate consent. When information is no longer needed, it is deleted or anonymized.
8. Your choices and rights
You may request access to, correction of, or deletion of your personal information at any time by writing to contact@abtservicesfl.com. You may opt out of SMS messages at any time by replying STOP to any message, as described in our SMS Terms.
9. Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. The current version, identified by the effective date above, will always be available at this address. Material changes will be highlighted on this page.
11. Contact
Questions about this policy can be sent to contact@abtservicesfl.com or by mail to ABT Services FL, 1317 Edgewater Dr #2401, Orlando, FL 32804.